MG3500 seriesOnline ManualScanningEnglish

Canon MG3500 series Online Manual

getting started

Setting plain paper

Pixma MG3500 Series

setup guide

network connection

online manual

Read Me First

How to Use the Online Manual

Trademarks and Licenses

Search Tips

Window Used in Operation Explanation

Useful Functions Available on the Machine

Useful Functions Available from Applications and the Main Unit

download a variety of content materials

Helpful Functions Available Through the Network

printing with windows rt

Online Storage Integration Function

Printing with Google Cloud Print

Preparations for Printing with Google Cloud Print

Printing from Computer or Smartphone with Google Cloud Print

Using Remote UI

Printing from AirPrint Compliant Device

paper size

deleting a print job

How to Use Print from E-mail

Preparing to Use Print from E-mail

Timezone List

Overview of the Machine

Safety Guide

Safety Precautions

Regulatory and Safety Information

users in canada

environmental information

Main Components and Basic Operations

Main Components

Front View

Rear View

Inside View

Operation Panel

About the Power Supply of the Machine

Confirming that the Power Is On

Turning the Machine On and Off

Notice for the Power Plug/Power Cord

Notice for Unplugging the Power Cord

Loading Paper / Originals

Loading Paper

Loading Plain Paper / Photo Paper

Loading Envelopes

Media Types You Can Use

page sizes

Paper Load Limit

Media Types You Cannot Use

Printing Area

Other Sizes than Letter, Legal, Envelopes

Letter, Legal

Envelopes

Loading Originals

Loading Originals on the Platen Glass

Originals You Can Load

How to Detach / Attach the Document Cover

Replacing a FINE Cartridge

Checking the Ink Status

Checking the Ink Status with the Ink Lamps on the Operation Panel

Maintenance

When Printing Becomes Faint or Colors Are Incorrect

Maintenance Procedure

clean the print head

Printing the Nozzle Check Pattern

Examining the Nozzle Check Pattern

Cleaning the Print Head

Cleaning the Print Head Deeply

Aligning the Print Head

Performing Maintenance from a Computer

Cleaning the Print Heads from Your Computer

Cleaning the Paper Feed Rollers from Your Computer

Aligning the Print Head Position from Your Computer

Aligning the Print Head Position Automatically from Your Computer

Use Your Computer to Print a Nozzle Check Pattern

Cleaning Inside the Machine

Cleaning the Machine

Cleaning the Exterior of the Machine

Cleaning the Platen Glass and Document Cover

Cleaning the Paper Feed Roller

Cleaning the Inside of the Machine (Bottom Plate Cleaning)

Cleaning the Protrusions inside the Machine

Changing the Machine Settings

Changing Machine Settings from Your Computer

Changing the Print Options

Registering a Frequently Used Printing Profile

Setting the Ink Cartridge to be Used

Managing the Machine Power

Reducing the Machine Noise

Changing the Machine Operation Mode

Changing the Machine Settings Using the Operation Panel

About Quiet setting

Turning on/off the Machine Automatically

Information about Network Connection

Useful Information about Network Connection

Symbols Used in This Document

Checking the Ink Status from Your Computer

Registering a Changed Printing Profile

Troubleshooting

Problems with Network Communication

Problems with the Machine While Using with Network

The Machine Stopped Working Suddenly

Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine

Printing Speed Is Slow

Cannot Use the Machine on Replacing an Access Point or Changing Its settings

Cannot Detect a Machine on a Network

Cannot Detect the Machine When Setting up Network Communication

Cannot Detect the Machine during Wireless LAN Setup: Check 1

Cannot Detect the Machine during Wireless LAN Setup: Check 2

Cannot Detect the Machine during Wireless LAN Setup: Check 3

The Machine Cannot Be Detected in the Wireless LAN

Forgot an Access Point Name, SSID, or a Network Key

The Message Is Displayed on the Computer Screen During Setup

The Admin Password Set to the Machine Was Forgotten

Checking Information about the Network

Packets Are Sent Steadily

How to Restore the Machine's Network Settings to Factory Default

Problems with Printing

Printing Does Not Start

Paper Jams

Paper Does Not Feed Properly/"No Paper" Error Occurs

Cannot Print Properly with Automatic Duplex Printing

Copying/Printing Stops Before It Is Completed

Problems with Printing Quality

Print Results Not Satisfactory

Cannot Print to End of Job

Part of the Page Is Not Printed

No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

Colors Are Unclear

Lines Are Misaligned

Line Does Not Print or Prints Partially

Image Does Not Print or Prints Partially

Printed Paper Curls or Has Ink Blots

Paper Is Smudged/Printed Surface Is Scratched

Back of the Paper Is Smudged

Vertical Lines Are Printed on the Sides of the Printout

Colors Are Uneven or Streaked

Ink Is Not Ejected

Problems with Scanning

Scanner Does Not Work

ScanGear (Scanner Driver) Does Not Start

Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear

Cannot Scan Multiple Items at One Time

Cannot Scan Properly with Auto Scan

Slow Scanning Speed

There is not enough memory." Message Is Displayed

Computer Stops Operating during Scanning

Scanner Does Not Work after Upgrading Windows

Scanned Image Does Not Open

Scan Results Not Satisfactory

Scan Quality (Image Displayed on the Monitor) Is Poor

Scanned Image Is Surrounded by Extra White Areas

Cannot Scan at the Correct Size

Item Is Placed Correctly, but the Scanned Image Is Slanted

Scanned Image Is Enlarged (Reduced) on the Computer Monitor

Software Problems

The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client

Problems with the Machine

The Machine Cannot Be Powered On

The Machine Turns Off Unintendedly

Cannot Connect to Computer with a USB Cable Properly

Cannot Communicate with the Machine with USB Connection

Printer Status Monitor Is Not Displayed

Problems with Installation/Downloading

Cannot Install the MP Drivers

Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear

How to Update MP Drivers in Network Environment

Uninstalling IJ Network Tool

About Errors/Messages Displayed

If an Error Occurs

A Message Is Displayed

other error messages

If You Cannot Resolve the Problem

Support Code List

Support Code List (When Paper Is Jammed)

Paper Is Jammed inside the Machine

In Other Cases

Printing

Printing from a Computer

Printing with Application Software that You are Using (Printer Driver)

Printing with Easy Setup

Setting the Media Type with the Printer Driver

Various Printing Methods

Setting the Number of Copies and Printing Order

Setting the Stapling Margin

Execute Borderless Printing

Scaling the Printing to Fit the Paper Size

Scaled Printing

Page Layout Printing

Duplex Printing

Printing on Postcards

Displaying the Print Results before Printing

Setting Paper Dimensions (Custom Size)

Changing the Print Quality and Correcting Image Data