Canon PIXMA MP210 Series Quick Start Manual

Contents

47TroubleshootingCannot Connect to Computer Properly Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not WorkInstallation does not start automaticallywhen the Setup CD-ROM is insertedinto your computer’s disc drive. (1)Click Start then Computer.In Windows XP, Click Start then My Computer.In Windows 2000, double-click the My Computer icon on the desktop.(2)Double-click the CD-ROM icon on the displayed window.NoteTo use the Run command to start the setup program, specify your disc drive andthen the name of the setup program, MSETUP4.EXE. The drive letter of the discdrive depends on your computer.Double-click the CD-ROM icon on your desktop to start installation.If the CD-ROM icon is not displayed, restart your computer.If the CD-ROM icon is still not displayed, try different disks and see if they aredisplayed. If other disks are displayed, there is a problem with the Setup CD-ROM. Contact your Canon service representative.Installation procedure not followedcorrectly.Follow the procedure described in your setup sheet for proper installation.If the MP Drivers were not installed correctly, uninstall the MP Drivers, restartyour computer, and then reinstall the MP Drivers. Refer to the PC Printing Guideon-screen manual.NoteIf the installer was forced to be terminated due to a Windows error, the systemmay be in an unstable condition and you may not be able to install the MPDrivers. Restart your computer before reinstalling.Cause ActionYour system environment is not fullycompatible with USB 2.0 Hi-Speed.If your system environment is not fully compatible with USB 2.0 Hi-Speed, themachine will operate at a lower speed provided under USB 1.1. In this case, themachine operates properly but printing speed may slow down due tocommunication speed.Check the following to ensure that your system environment supports USB 2.0Hi-Speed connection.z The USB port on your computer supports USB 2.0 Hi-Speed connection.z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-Speed connection.Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cableto be no longer than around 10 feet / 3 meters.z The operating system of your computer supports USB 2.0 Hi-Speedconnection.Obtain and install the latest update for your computer.z The USB 2.0 Hi-Speed driver operates properly.Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with yourhardware and install it on your computer.ImportantFor details on USB 2.0 Hi-Speed of your system environment, contact themanufacturer of your computer, USB cable, or USB hub.Cause Action