Canon PIXMA MX700 Series Quick Start Manual

Also see for PIXMA MX700 Series: Supplementary guide Brochure & specs Cleaning guide Network Setup Guide Setup instructions

Contents

122 TroubleshootingProblems Receiving Faxes Cannot Receive a Fax, Cannot Print a Fax*1 Legal may not be available depending on the country or region of purchase.Cause ActionThe machine is not powered on. z You cannot receive faxes if the power is turned off. Press the ON/OFF buttonto turn the power on.z After a power failure or disconnecting of the power cord, press the ON/OFFbutton to turn the power on.The machine’s memory is full. Either print or delete documents in memory (see “Printing a Document inMemory” on page 73) to free up memory. Then ask the sender to resend the fax.There was an error during reception. z Check the LCD for an error message. See “An Error Message Is Displayedon the LCD” on page 101.z Print the Activity report and check for an error. See “Printing the ActivityReport Manually” on page 77.The telephone line is not correctlyconnected.Check that the telephone line is connected correctly to the Telephone Line Jackand that the telephone (or another external device such as an answeringmachine or a computer modem) is connected correctly to the External DeviceJack. Refer to your setup sheet.A paper size other than A4, Letter, orLegal *1 is loaded.If a paper size other than A4, Letter, or Legal *1 is loaded in the configured papersource, incoming faxes are not printed and are stored in memory. Change thepaper in the configured paper source to A4, Letter, or Legal *1 size, then pressthe OK button on the machine. Load legal-sized *1 paper in the Rear Tray.The machine is not set to theappropriate receive mode.Check the receive mode setting (A), and change it to a mode suited to yourconnection if necessary.FAX only modeSee “If You Want to Receive Only Faxes Automatically with Your Machine, orHave a Dedicated Telephone Line for Fax Use Only:” on page 66.TEL priority modeSee “If You Are Using a Single Telephone Line for Faxes and Voice Calls andUse Voice Calls More Frequently:” on page 66.FAX priority modeSee “If You Are Using a Single Telephone Line for Faxes and Voice Calls andWant to Receive Faxes Automatically:” on page 67.DRPDSee “If You Subscribe to a Distinctive Ring Pattern Detection (DRPD) Servicewith Your Telephone Company (US and Canada only):” on page 68.Network switchSee “If You Want the Machine to Automatically Switch between Fax and VoiceCalls by the Call Ring Patterns (Network Switch):” on page 68.(A)