Canon PIXMA iP6220D Service Manual

Also see for iP6220D - PIXMA Color Inkjet Printer: Supplementary guide Quick start guide Quick start guide Easy Setup instructions Direct Printing Guide

Canon PIXMA iP6220D Service Manual Manual pdf 42 page image

4. FAQ (Problems Specific to the iP6220D and Corrective Actions)No. * Function Phenomenon Condition Cause Corrective action Possible call orcomplaint1 A InstallationCarriage error(LED cyclicblinking inorange andgreen 2 times)During unpackingand setup by a userThe user may nothave removed thepacking materialfixing the carriage.Note: Even if thecarriagepackingmaterialremains, noparts aredamaged.- Remove thepacking materialfixing thecarriage.- Turn themachine off, andon again.The LEDs blinkalternately inorange andgreen, 2 times(carriage error).2 A InstallationInk cartridgeinstallationerror- During unpackingand setup by auser- At ink cartridgereplacementThe user did notinstall the inkcartridgescompletely.Open the frontcover, and installthe ink cartridge(s)properly.An error occursindicatingincompleteinstallation of anink cartridge.3 B InstallationMemory cardnot accessed orremovedIn using a memorycard which needs tobe used with thecard adapterThe user insertedthe memory cardinto the slotwithout using thecard adapter.- Use the cardadapter to insertthe memory cardinto the slot.- If the card cannotbe removed,servicing isrequired.- Printing cannotbe done.- The memorycard is notrecognized.4 B PaperfeedingNo paperfeedingThe paper feedroller slips on thepaper at paperfeeding.- Perform rollercleaning.- Clean the paperfeed roller withpre-moistenedwipe ormoistened cloth.- Paper out error- Paper cannotbe fed- Cannot print5 C PaperfeedingMulti-feeding In the hightemperature andhigh humidityenvironmentThe frictional forcebetween the frontand back sides ofpaper becomeshigh, and sheetsstick to each other,contributing tomulti-feeding.- Fan the paperand set them inthe ASF.- In case of PR-101, set thepaper sheet bysheet in theASF.- Multiple sheetsof paper feed.- Blank paper isejected.6 B PaperfeedingEnvelope notfeeding Envelopes The paper feedroller slips on thepaper at paperfeeding.Note: Dependingon thepaper lots.- Perform rollercleaning.- Clean the paperfeed roller withpre-moistenedwipe ormoistened cloth.- Reduce thenumber ofenvelopes set inthe ASF.- Flatten theenvelope (with apen).- Paper out error- Paper cannotbe fed- Cannot printPaper jam, or Credit Card size Due to paper - Open the front - Paper jam error2-11