Troubleshooting74Paper Jams Landscape CreditCard-sized PaperJams inside thePrinterYou cannot load Credit Card-sized paper in the landscape orientation.Remove the paper following the procedure below.1. Load a sheet of Credit Card-sized paper in the Auto Sheet Feeder.Do not load it in the landscape orientation.2. Press the POWER button on the printer to turn off the power.It may take a while for the printer to turn completely off after the POWER buttonis pressed.3. Press the POWER button again on the printer to turn on the power.The paper is fed and the jammed paper is ejected accordingly.If you cannot remove the jammed paper or the paper jam error continues afterremoving the paper, contact the Customer Care Center.Landscape 4" x 6" /101.6 x 152.4 mmsize paper loadedin the Cassettejams inside theprinterLoad 4" x 6" / 101.6 x 152.4 mm media in the portrait orientation regardless of theprint direction.Remove the paper following the procedure below.1. Press the POWER button of the printer to turn off the power.Then, open the Rear Cover.2. Fold a piece of Letter-sized plain paper in four, push it in until it hits thejammed paper, then pull out the paper folded in four.3. Close the Rear Cover, then press the POWER button of the printer to turn on thepower.Wait until the jammed paper is automatically ejected.If you cannot remove the jammed paper or the paper jam error continues afterremoving the paper, contact the Customer Care Center.Problem Possible Cause Try This