101Before UseBasic GuideAdvanced GuideCamera BasicsAuto ModeOther ShootingModesP ModePlayback ModeSetting MenuAccessoriesAppendixIndexBefore UseBasic GuideAdvanced GuideCamera BasicsAuto ModeOther ShootingModesP ModePlayback ModeSetting MenuAccessoriesAppendixIndexPlayback stops, or audio skips.• Switch to a memory card that you have performed low-level formatting on with thecamera (=77).• There may be brief interruptions when playing movies copied to memory cards thathave slow read speeds.• When movies are played on a computer, frames may be dropped and audio may skipif computer performance is inadequate.Sound is not played during movies.• Adjust the volume (=62) if you have activated [Mute] (=74) or the sound inthe movie is faint.Memory CardThe memory card is not recognized.• Restart the camera, with the memory card in it (=20).ComputerCannot transfer images to a computer.When attempting to transfer images to the computer via a cable, try reducing thetransfer speed as follows.• Press the <1> button to enter Playback mode. Hold the <n> button down asyou press the <o> and <m> buttons at the same time. On the next screen, pressthe <q><r> buttons to choose [B], and then press the <m> button.Eye-Fi CardsCannot transfer images (=96).On-Screen MessagesIf an error message is displayed, respond as follows.No memory card• The memory card may be inserted facing the wrong way. Reinsert the memory cardfacing the correct way (=13).Memory card locked• The write-protect tab of the memory card is set to the locked position. Switch thewrite-protect tab to the unlocked position (=13).Cannot record!• Shooting was attempted without a memory card in the camera. To shoot, insert amemory card facing the correct way (=13).Memory card error (=77)• If the same error message is displayed even after you have formatted a supportedmemory card (=2) and have inserted it facing the correct way (=13), contacta Canon Customer Support Help Desk.Insufficient space on card• There is not enough free space on the memory card to shoot (=25, 39, 47)or edit images (=70 – 72). Either erase unneeded images (=68) or insert amemory card with enough free space (=12).Charge the battery (=11)No Image.• The memory card does not contain any images that can be displayed.Protected! (=66)Unidentified Image/Incompatible JPEG/Image too large./Cannot playback MOV/Cannot play back MP4• Unsupported or corrupt images cannot be displayed.• It may not be possible to display images that were edited or renamed on a computer,or images shot with another camera.Downloaded From camera-usermanual.com Canon Manuals