266ç ContentsTroubleshootingIf you think there is a problem with the camera, first check thefollowing. If the items below do not solve your problem, contact aCanon Customer Support Help Desk.PowerNothing happens when the power button is pressed.● Confirm that the battery pack is charged (= 28).● Confirm that the battery pack is inserted facing the correct way(= 30).● Confirm that the memory card/battery cover is fully closed (= 30).● Dirty battery terminals reduce battery performance. Try cleaning theterminals with a cotton swab and reinserting the battery pack a fewtimes.The battery pack runs out of power quickly.● Battery performance decreases at low temperatures. Try warming thebattery pack a little by putting it in your pocket, for example, ensuringthat the terminals do not touch any metal objects.● Dirty battery terminals reduce battery performance. Try cleaning theterminals with a cotton swab and reinserting the battery pack a fewtimes.● If these measures do not help and the battery pack still runs out of powersoon after charging, it has reached the end of its life. Purchase a newbattery pack.The lens is not retracted.● Do not open the memory card/battery cover while the camera is on.Close the cover, turn the camera on, and then turn it off again (= 30).
