An Error Message is Displayed on the Screen 150Troubleshootingá Opening the Printer Properties dialog box directly from the StartmenuIf the setting is incorrect, shut down Windows, turn off the printer and either connect theprinter to the interface selected in the printer driver, or install the correct printer drivercorresponding to the interface.n There may be a problem in the printer driver. Uninstall the printer driver andreinstall it. á Uninstalling Printer DriversIf the printer is connected to the USB interface, follow the procedure “Notes on Handlingthe USB Interface (for Windows Users)” in theQuick Start Guide.n If the WPS driver or CAPT driver is installed, either uninstall it or change the driverport to FILE as follows.1 Click the Start button, then click Settings and Printers.2 Display the WPS or CAPT driver properties, and click the Details tab.3 Change the Print to the following port field to FILE.
