Problems Unique to Windows 173TroubleshootingThe BJ Status Monitor is Not Displayed Ensure “Enable bi-directional support for this printer” is selected.1 Open the Printer Properties dialog box.➡ Opening the Printer Properties Dialog Box2 On the Details tab, click Spool Settings and select “Enable bidirectionalsupport for this printer.”In Windows XP/Windows 2000, select “Enable bidirectional support” on thePorts tab.Note ➤ Windows XP displays the BJ Status Monitor, and the message that asksyou to set “Enable bi-directional support” to ON.
