Problems Unique to Windows 174TroubleshootingThe BJ Status Monitor is Not Displayedn Ensure "Enable bi-directional support for this printer" is selected.1 Open the Printer Properties dialog box from the Start menu.á Opening the Printer Properties dialog box directly from the Startmenu2 On the Details tab (or Ports tab), click Spool Settings and select "Enablebi-directional support for this printer" (or "Enable bi-directional support").n If the printer is connected to the parallel interface, ensure the printer cablesupports bi-directional communication.The BJ Status Monitor is displayed only when the computer and cable support bi-directional communication. If you do not know whether your computer and printer cablesupport bi-directional communication, contact your dealer or computer manufacturer.
