Canon SELPHY CP800 User Manual

Contents

Canon SELPHY CP800 User Manual Manual pdf 33 page image

Paper ProblemsError Messages3Printing from mobile phonesThe date cannot be imprinted on images sent from a mobile phone (p. 30).Printing from digital camerasMake sure the date setting in your digital camera is set to [On]. However, if the setting is [Default], thedate imprint settings of SELPHY will be used.Cannot make clean printsMake sure the ink sheet and paper are not dusty.Make sure there is no dust stuck on the inside surfaces of SELPHY (p. 34).Make sure no condensation has formed on the inside surfaces of SELPHY (p. 34).Make sure SELPHY is not placed near a device emitting electromagnetic waves or a strong magneticfield (p. 5).Colors on the computer display and the print are differentColor generation methods are different with computer screens and printers. Moreover, the variance maybe attributable to the environment in which the screen is viewed (color and strength of the light), or to thescreen’s color adjustment settings.After using the computer to cancel a print in progress, an image that had already been printed wasprinted again when printing resumedWhen you restart printing on a Macintosh computer after canceling, an already printed image may printagain when printing resumes.••••••••Paper will not fit into cassetteMake sure the paper size matches the size of the paper cassette (p. 2).Paper is not feeding properly/frequent paper jamsMake sure the paper and paper cassette are correctly inserted (pp. 8, 10).Make sure there are less than 19 sheets in the cassette.Make sure 19 or more sheets have not collected on the outer lid of the paper cassette.Make sure that you are using dedicated paper (p. 9).Cannot print the specified number of prints/paper left overCanceling a print in progress or pulling on the ink sheet will consume ink. If paper runs out while printingmany images, do not remove the ink cassette, as this will consume ink. Instead, refill the paper withoutremoving the ink cassette.Paper is jammedIf the paper is sticking out from the front or back (paper ejection slot) (p. 6) of SELPHY, gently tug onthe paper to remove it. However, if a gentle tug is not sufficient to remove the paper, do not attempt toforcibly pull it out. Turn the printer off and on repeatedly until the paper is ejected.•••••••If a problem occurs with SELPHY, a message appears on the screen. If a possible solution displays with the errormessage, follow the on-screen instructions. If no solution displays, refer to “Troubleshooting” (p. 31).If these items do not solve your problem, contact a Canon Customer Support Help Desk as listed on the includedcustomer support list.If a problem occurs while SELPHY is connected to a digital camera, an error message may appear onscreen of the digital camera.COPY