Message (Support Code) AppearsThis section describes some of the errors and messages that may appear.Note• A support code (error number) is displayed on the computer for some errors. For details on errors thathave support code, see List of Support Code for Error.If a message appears on the LCD, see below.Message Appears on LCDIf a message appears on the computer, see below.Error Regarding Automatic Duplex Printing Is DisplayedError Regarding Power Cord Being Unplugged Is Displayed (Windows)Writing Error/Output Error/Communication Error (Windows)Other Error Messages (Windows)Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)Message Appears on LCDCheck the message and take an appropriate action.• Power was not turned off correctly the last time. Press the button when turning power off.The printer may have been unplugged while the power was still on.Select OK on the LCD.Note• See Unplugging the Printer to unplug the printer correctly.• Cannot connect to the server. Please wait a while and try again.The printer cannot connect to the server due to a communication error.Select OK on the LCD and try again after a while.Error Regarding Automatic Duplex Printing Is DisplayedCheck See Automatic Duplex Printing Problems and take the appropriate action.388
