Canon VIXIA HF M50 Manual
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12 TroubleshootingIf you cannot successfully connect the camcorder to the wirelessrouter, check below. Refer also to the instruction manual of your wire-less router and other devices you will use. Consult your dealer or aCanon Service Center if the problem persists.Cannot connect with the wireless router.- Check that the wireless router is working correctly.- The effective communication range between the camcorder and wireless router may varydepending on the strength of the wireless signal. Try using the camcorder closer to the wire-less router.- Cordless phones, microwave ovens, refrigerators and other appliances in the line of sightbetween the wireless router and the camcorder may interfere with the wireless signal. Tryusing the camcorder in a location farther away from such appliances.- Wi-Fi networks with a stealth function that do not broadcast their network name (SSID) willnot be detected by the camcorder during the Wi-Fi network setup. Perform the setup manu-ally (; Manual Setup in Connecting to a Wi-Fi Network) or turn off the stealth functionof the wireless router.List of MessagesRefer to these messages if a message appears during Wi-Fi ProtectedSetup. If a message not in this list appears, refer to the full-versionInstruction Manual (; List of Messages).In some cases, Wi-Fi functions may not be usable with certain acces-sories. For details, refer to the full-version Instruction Manual (PDF file).(in alphabetical order)Multiple access points detected. Try the operation again.- There are multiple wireless routers (access points) sending out a WPS signal at the sametime. Try the operation again later or perform Wi-Fi Protected Setup using the PIN code option.Unable to complete WPS.- Turn off the camcorder and wireless router. After a short while, turn them on again and tryagain. If the problem persists, perform the Wi-Fi network setup manually (; ManualSetup in Connecting to a Wi-Fi Network).Unable to complete WPS. Try the operation again.- Some wireless routers require pressing and holding the Wi-Fi Protected Setup (WPS) button.For details, refer to the instruction manual of your wireless router.- Make sure to touch [OK] on the camcorder’s screen within 2 minutes of activating the Wi-FiProtected Setup signal on the wireless router, whether by pressing the button or by enteringthe PIN code.COPY |
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