88 Troubleshooting6 Double-click the [My Computer] icon on the desktop,followed by the [C:] drive, and the [Winnt] and [Inf] folders.If the [Inf] Folder Is Not Visible in the [Winnt] FolderUse the following procedures to show all files and folders.1. Click the [Tools] menu and select [Folder Options].2. Click the [View] tab.3. In the [Advanced setting] section, set the [Hidden files and folders]category to the [Show hidden files and folders] option.If [Hide extensions for known file types] is selected, remove its checkmark.4. Click [OK] to close the dialog.This makes the [Inf] folder and the files in the [Inf] folders visible.7 Look for the file for Canon digital camcorders starting with[Oem*].• A number such as “0” or “1” will appear in place of the asterisk (*) above. Youwill also find another file called [Oem*.pnf], which will have the same numberas the [Oem*.inf] file. The two constitute one set.• There may be many file sets starting with “Oem”.• If you double-click an [Oem*.inf] file, the Windows Notepad program will startand show the file contents. Click each [Oem*inf] file until you find one thatcontains “*** Canon Camera Driver Setup File***” in its first line. When youfind the correct file, note down its name and close the Notepad window.8 Delete the [Oem*] file set.Delete all [Oem*.inf] and [Oem*.pnf] files, taking great care to delete the correctfiles.If You Were Using ZoomBrowser EX Version 2 or 3(This manual explains version 5)Titles and comments added using a prior version than ZoomBrowser EXversion 4 do not appear in ZoomBrowser EX 4 or higher.Î Titles and comments added using a prior version of ZoomBrowser EX willnot be displayed. Use the following procedure to display them.1. In Windows Explorer, open the [Program] folder under the folder in whichyou installed ZoomBrowser EX 4 or higher (C:\Program Files\Canon\ZoomBrowser EX\Program).2. Double-click [dbcobverter.exe].3. Select the database you were using until now (C:\Program Files\Canon\ZoomBrowser EX\Program) and click the [Start] button.Please note that with ZoomBrowser EX 4 or higher, both titles andcomments appear in the comment list.Cannot find the image folders saved with a prior version thanZoomBrowser EX 5.Î Image folders saved under the [Program Files] folder (such as [ImageLibrary One]) cannot be displayed in the Main Window’s Folder Area ofZoomBrowser EX 4 or higher. Use the following procedure to displaythem.