Canon i80 Series Quick Start Manual

Also see for 8582A001 - i 80 Color Inkjet Printer: Setup instructions

Contents

Canon i80 Series Quick Start Manual Manual pdf 65 page image

Troubleshooting61An Error Message Appears on the ScreenProblem Possible Cause Try ThisError Writing /Output to USBxxxPrinter not ready The PPOWER lamp will flash green when the printer is warming up or when a printjob is being sent to the printer. It will glow a steady (non-flashing) green when itis ready for use or when the print job is completed.Paper is not loaded Load paper and press the RRESUME/CANCEL button.Faulty connection Ensure that the printer cable is securely connected to the computer.Printer port error • When connected to the computer with a USB cableVerify the printer port status.Double-click UUniversal Serial Bus (USB) controllers on the DDevice Managerdialog box, then double-click CCanon i80 to see the status.Refer to the User's Guide for instructions on how to verify the status.• When performing infrared communication in Windows XP, Windows 2000 orWindows Me.When the infrared port of the computer is moved close to the infrared port ofthe printer, the Infrared icon appears on the task bar.If "i80 is in range" is displayed when the cursor is placed on the Infraredicon, the printer is ready for printing.If the name of another unit is displayed, change its orientation or turn it off.• When performing infrared communication in Windows 98Verify the printer port status.Double-click PPorts on the DDevice Manager dialog box, then double-clickVirtual Infrared LPT to see the status.Refer to the User's Guide for instructions on how to verify the status.Printer port settingsand printerinterface do notmatchSelect the destination port as follows:• When connected to the computer with a USB cableConfirm that the destination Printer Port is set to USB PRNnn (Canon i80) orUSBnn (Canon i80) (Where nn represents a number)• When performing infrared communicationOpen the Printer Properties dialog box directly from the Start menu.See "OOpening the Printer Properties Dialog Box Directly from the Start Menu"on page 17.Ensure that the infrared port is selected as the destination port on the PPortstab or DDetails tab.· When using Windows XP or Windows 2000The port [IR] is used as the infrared communication port.· When using Windows Me or Windows 98The infrared port name is followed by the text "Infrared Printing (LPT) Port"which is enclosed in parentheses.Example: LPT3: (Infrared Printing (LPT) Port)* A port other than the LPT3 port may be selected depending on thecomputer setting.Follow the procedures described in theEasy Setup Instructions andreinstall the printer driver.Refer to theUser’s Guide for instructions on how to verify status and thecorrect action to take.Printer driver is notinstalled properly Uninstall then reinstall the printer driver.1. Click SStart, and select AAll Programs (or PPrograms), CCanon i80, and UUninstall.2. Follow the on-screen instructions to uninstall driver.3. Follow the procedures described in theEasy Setup Instructions and reinstallthe printer driver.Note If you are using switching hub or other device, disconnect theprinter and reconnect it directly to the computer and try printingagain. If successful, the problem may have been with the device.There could also be a problem with the cable(s). Replace thecable(s) and try printing again.