Canon i960 Series Quick Start Manual

Contents

Canon i960 Series Quick Start Manual Manual pdf 77 page image

Troubleshooting72An Error Message Appears on the ScreenProblem Possible Cause Try ThisPaper IdentificationError Paper Identificationnot functioningproperlyContinuing printing may result in poor print quality. To maintain print quality,disable the Paper Identification function, and try printing again, if other printerfunctions are working normally.1. Open the Printer PropertiesPrinter PropertiesPrinter PropertiesPrinter Properties dialog box.2. Click MaintenanceMaintenanceMaintenanceMaintenance tab and then Custom SettingsCustom SettingsCustom SettingsCustom Settings.3. Clear the check box on Identify paper typeIdentify paper typeIdentify paper typeIdentify paper type and click SendSendSendSend.Click OKOKOKOK when the confirmation message appears.4. Click the MainMainMainMain tab and select the type of paper from Media TypeMedia TypeMedia TypeMedia Type.5. Click OKOKOKOK, then try printing again.1. Open the BJ Printer UtilityBJ Printer UtilityBJ Printer UtilityBJ Printer Utility.2. Select Custom SettingsCustom SettingsCustom SettingsCustom Settings from the pull-down menu.3. Click Identify paper typeIdentify paper typeIdentify paper typeIdentify paper type to remove the check mark.4. Select SendSendSendSend, and then click OKOKOKOK.5. Open the PrintPrintPrintPrint dialog box.6. Select Quality & MediaQuality & MediaQuality & MediaQuality & Media from the pop-up menu.7. Select the correct paper type from Media TypeMedia TypeMedia TypeMedia Type, and then click PrintPrintPrintPrint.Borderless PrintingErrorIncorrect paperloadedEnsure that the loaded paper is suitable for Borderless Printing.If the error continues, disable Paper Identification, select the desired type ofpaper, then try printing again.Errors on PhotoPaper TrayPaper not loaded Load paper in the Photo Paper Tray, ensure that the knob is turned to the leftuntil it points at the arrow on the Photo Paper Tray, and press the RESUME/RESUME/RESUME/RESUME/CANCELCANCELCANCELCANCEL button.See """"Printing from the Photo Paper TrayPrinting from the Photo Paper TrayPrinting from the Photo Paper TrayPrinting from the Photo Paper Tray" on page 18.Incorrect paper sizeselectedVerify that the paper size setting matches the size of the paper loaded in theprinter:- Check the Paper SizePaper SizePaper SizePaper Size setting from within your application to ensure that itmatches the size of the paper loaded.- Check the Page SetupPage SetupPage SetupPage Setup tab in the Printer PropertiesPrinter PropertiesPrinter PropertiesPrinter Properties dialog box (for Windows)or the Page SetupPage SetupPage SetupPage Setup dialog box (for Macintosh) to ensure that it matches thesize of the paper loaded.Note To print from the Auto Sheet Feeder, follow the procedurebelow.For paper sizes smaller than B5 (7.1 x 10.1 in / 182 x 257 mm),remove the Photo Paper Tray, and load the desired size ofpaper in the Auto Sheet Feeder.For other sizes, turn the knob on the Photo Paper Tray to theright, and then load the desired size of paper in the Auto SheetFeeder.