38Error MessagesError Message Cause Corrective ActionBorderless printng not possible.Lift release lever and reload thepaper.Because paper expands orcontracts depending on theenvironment of use, it maybecome narrower or wider thanthe supported width for borderlessprinting.Hold down the Stop button for a second or more tocancel printing.Use each type of paper only where the recommendedenvironmental conditions are met. For details onenvironmental conditions for various paper, see thePaper Reference Guide.The paper is loaded askew. Lift the Release Lever and straighten the paper sothat the edge of the paper is in the width of the inkgroove for borderless printing.Insert the roll firmly until it touches the flange of theRoll Holder.If you press the Online button and continue printing,the document will be printed with a border.(→ , Attaching the Roll Holder to Rolls)Cannot adjust band. The Printhead nozzles areclogged.Execute Auto Band Adj. again, as follows.Press the Online button to clear the error.1.Print a test pattern to check the nozzles.2.Clean the Printhead if the nozzles are clogged.3.Execute Auto Band Adj. again.4.Highly transparent film is loadedthat cannot be used for feedamount adjustment.Adjust the feed amount manually.File read error. Files on the printer's hard diskhave become corrupted.Restart the printer. Only the corrupted files will bedeleted, and the printer will restart.Unknown file. Data sent to keep the printer up todate (such as paper information) isin the wrong format.Check the data. Turn off the printer and wait a whilebefore restoring power, and then resend the data.You have uploaded firmware for adifferent model.Check the firmware version. Turn off the printer andwait a while before restoring power, and then resendthe firmware.If the message is displayed again, contact your Canondealer for assistance.(→"Checking for Nozzle Clogging," User Manual)(→"Manual Band Adjustment (Manual Band Adj),"User Manual)(→ , If Printing is Faint)(→ , If Banding Occurs)(→"Types of Paper," User Manual)