40E MERGENCY R OAD S ERVICEAt Carrier Transicold we’re working hard to give you completeservice when and where you need it. That means a worldwidenetwork of dealers that offer 24-hour emergency service. Theseservice centers are manned by factory trained service personneland backed by extensive parts inventories that will assure you ofprompt repair.Should you experience a unit problem with your refrigeration unitduring transit, follow your company’s emergency procedure orcontact the nearest Carrier Transicold service center. Consult theShortstop Service Centers directory to locate the service centernearest you. This directory may be obtained from your CarrierTransicold dealer.If you are unable to reach a service center, call our 24-hour ActionLine:Call (800) 448-1661 from any phone in the United States orCanada. When calling, please have the following information readyfor fastest service:S Your name, the name of your company, and your location.S A telephone number where you can be called back.S Refrigeration unit model number and serial number.S Box temperature, set point and product.S Brief description of the problem you are having, and what youhave already done to correct the problem.We will do everything we can to get your problem taken care of andget you back on the road.