28 TROUBLESHOOTING GUIDETROUBLESHOOTING GUIDEPROBLEM POSSIBLE CAUSES WHAT TO DOWhen the machine is switchedon, the steam and hot waterlights are flashing.Selector Control is not in„Standby“position.Turn the Selector Control to „Standby“ position. Machine will commencenormal heat up procedure.Coffee does not run through. Machine is not turned on orplugged in.Ensure the machine is plugged in, switched on at the power outlet and thePOWER button is pressed to „on“.Water tank is empty. Refer to „Filling The Water Tank“, page 15.Coffee grind is too fine. Ensure you use a suitable espresso grind. Refer to „The Grind“ on page 23.Too much coffee in the filter. Refer to „Preparing The Coffee“, page 16.Coffee tamped too firmly. Refer to „Tamping The Coffee“, page 16.The filter is blocked. Use the fine pin on the cleaning tool to clear the holes. Refer to „CleaningThe Filters“, page 25.Coffee runs out too quickly. The coffee grind is too coarse. Ensure you use a suitable espresso grind. Refer to „The Grind“ on page 23.Not enough ground coffee inthe filter.Refer to „Preparing The Coffee“, page 16.Ground coffee not tampedfirmly enough.Refer to „Preparing The Coffee“, page 16.Coffee is too cold. Cups not preheated. The cup warming plate starts to warm up as the machine warms up. Refer to„Pre-Warming The Cups“, page 15.Milk not heated enough(if making a cappuccino orlatté).When the base of the jug becomes too hot to touch this is when themilk is heated at the correct temperature. Refer to „How To Froth Milk ForA Cappuccino Or Latté“ page 20.