21tRoUBleshootInGBelow is a list of some of the possible malfunctions�If the problem cannot be resolved as described, contact Customer Service�PRoBleM PossIBle CAUse ReMeDyThe coffee is not hot The cups were not preheated� Warm the cups by rinsing them with hotwater (Please note you can use the hot waterfunction)�The infuser has cooled down because 2-3minutes have elapsed since the last coffeewas made�Before making the coffee, warm the infuser bypressing the button�Low coffee temperature is set� In the menu, set a high coffee temperature�The coffee is thin ornot creamy enough�The coffee is ground too coarsely� Turn the grinding adjustment knob one clickcounter-clockwise towards “1” while thecoffee mill is in operation (fig� 10)� Continueone click at a time until coffee delivery issatisfactory� The effect is only visible afterdelivering two coffees (see “Adjusting coffeemill”, page 12)�The coffee is unsuitable� Use pre-ground or coffee beans for espressocoffee makersThe coffee is deliveredtoo slowly or a drop ata time�The coffee is ground too finely� Turn the grinding adjustment knob one clickclockwise towards “7” while the coffee mill isin operation (fig� 10)�Continue one click at a time until coffeedelivery is satisfactory�The effect is only visible after delivering 2coffees (see the section: “Adjusting the coffeemill” on page 12)�Coffee does not comeout of one of thespouts�The spouts are blocked� Clean the spouts with a toothpick�The frothed milk haslarge bubblesThe milk is not cold enough or is not semi-skimmed�You should ideally use skimmed or semi-skimmed milk at refrigerator temperature(about 41°F/ 5°C). If the result is stilldisappointing, try another brand of milk�The milk is not frothed Cappuccino maker is dirty Clean as described in the section “Cleaningthe cappuccino maker after use” on page 31�Steam delivery stops A safety device stops steam delivery after 3minutes�Wait, then activate the steam function again�The appliance does notcome on�It is not plugged into the mains socket� Plug into the mains socket.The main switch is in O position� Place the main switch in the I position (fig. 1).