4Ordercode: D1132DVMP-150Connection with the mainsConnect the device to the mains with the power-plug.Always pay attention, that the right color cable is connected to the right place.International EU Cable UK Cable US Cable PinL BROWN RED YELLOW/COPPER FASEN BLUE BLACK SILVER NULLYELLOW/GREEN GREEN GREEN EARTHMake sure that the device is always connected properly to the earth!Improper installation can cause serious damage to people and property!Return ProcedureReturned merchandise must be sent prepaid and in the original packing, call tags will not be issued.Package must be clearly labeled with a Return Authorization Number (RMA number). Products returnedwithout an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.Call Highlite 0031-455667723 or mail aftersales@highlite.nl and request an RMA prior to shipping the fixture.Be prepared to provide the model number, serial number and a brief description of the cause for thereturn. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is thecustomer’s responsibility. Highlite reserves the right to use its own discretion to repair or replaceproduct(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.Note: If you are given an RMA number, please include the following information on a piece of paperinside the box:01) Your name02) Your address03) Your phone number04) A brief description of the symptomsClaimsThe client has the obligation to check the delivered goods immediately upon delivery for any short-comings and/or visible defects, or perform this check after our announcement that the goods are at theirdisposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must bereported to the carrier upon receipt of merchandise.It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture isdamaged due to shipping. Transportation damage has to be reported to us within one day after receiptof the delivery.Any return shipment has to be made post-paid at all times. Return shipments must be accompanied witha letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unlessotherwise agreed in writing.Complaints against us must be made known in writing or by fax within 10 working days after receipt of theinvoice. After this period complaints will not be handled anymore.Complaints will only then be considered if the client has so far complied with all parts of the agreement,regardless of the agreement of which the obligation is resulting.