20USCAIf you can’t find an answer to your problem in the chart below, or if the problem cannot befixed, you will need technical help. Contact your Authorized Service Center or Customer Care.Problem Possible causes What to doCooktop burnersNone of the burners,grill, or griddle willlight.No power supply.No gas.Check that there is no poweroutage in your area and that thepower supply to the cooktopis switched on at the circuitbreaker panel.Check that the gas supply to thehouse is working. You shouldhear the gas when you turna burner on. If you are usingbottled gas, check that it is notempty.Some burners will notlight.Flames do not burn allaround the burnercap.Burner parts or ignitors may bewet, dirty, or misaligned.Check that the burner partsare clean, dry, and correctlyassembled. Check that theignitors are clean and dry.See ‘Care and cleaning’ forinstructions.There is no clicking whenI try to light a burner.The ignitor is dirty or there is apower outage.Clean the ignitor(s). See ‘Careand cleaning’ for instructions.Troubleshooting