7TroubleshootingSymptom Cause SolutionScreen will not operate.Motor does not hum.Motor hums.Incorrect line voltage. Verify 115-125V (or 220-240V). If insufficient voltage, rewireincoming electric line.Blown fuse. Replace fuse.Tripped circuit breaker. Reset circuit breaker.No power to operating switch or junction.Check above. Tighten all loose wire connections. Correct anyimproper connections.“Down” PositionCheck for power across black and white leads.“Up” PositionCheck for power across red and white leads.Power at junction box.Thermal overload tripped. Let motor cool down for 15 minutes. Try again.Broken wire in the “up” or ”down” position. Check for continuity. Cut off old splice and reconnect.Defective motor, limit switch or capacitor.. Replace motor assembly.NOTE: Motor is a sealed assembly..Capacitor burned out. Replace motor assembly.Incorrect stopping position indownward direction.Lost roller wrap. See instructions below.“Down” limit switch out of adjustment. See installation instructions.Incorrect stopping position inupward direction.Lost roller wrap. See instructions below.“Up” limit switch out of adjustment. Adjust “up” limit switch. Call factory for instructions.Noise.NOTE: Screen will operatewith a low pitched hum.Gear noise. Replace motor assembly.Coasting. Defective brake. Replace motor assembly.Roller displaced from mountingbracket. Pin end slipped out of nylon bearing. Realign pin end bracket.Restoring Lost Roller Wrap1. Push strap over back of roller.2. Tape end of strap to pocket.3. Feed fabric as you pull strap to draw fabric over top.4. Remove tape and strap.Visit www.da-lite.com to find installation and troubleshootingtutorials. You will also find a link to Live Chat for interactivesupport and you can contact us by email at info@da-lite.com or byphone at (800) 622-3737 or (574) 267-8101 with anytroubleshooting questions.