30Before You Call for ServiceProblem Solution Guidenote: see Common Problems When Using the Bake Mode on page 12 for problems with cooking food.Problem May Be Caused By What to Donothing works. oven not connected to electricalpower.have a licensed electrician connect oven toproperly wired electrical connection.power to oven is off. turn on power at circuit breaker or fuse box.check for tripped breaker or blown fuse.control panel locked. touch CanCel · seCure key for 4 seconds toreactivate control panelpower outage. contact power companyoven will not heat. oven setting not correct. touch CanCel · seCure, then follow instruc-tions in operating the oven section.oven set for delay timed cooking. oven will turn on automatically at the presettime. touch CanCel · seCure to return tonormal operation.attempting to broil with the meatprobe connected.broil and convection broil settings will notwork when meat probe is connected. Discon-nect meat probe.foods over or under cook. incorrect cooking time or tempera-ture.follow instructions in Operating Your Ovensection.oven shuts off by itself after ithas been on for 12 hours.12 hour timer is on. unit is setto turn off automatically after 12hours of continuous use.turn off 12 hour timer. see page 11.oven does not self-clean. oven door not shut tightly. check for obstructions. shut door tightly.oven set for delay timed cleaning. oven will start to self-clean at preset time.touch CanCel · seCure to return to normaloperation.oven not set properly. follow instructions in Care and Cleaning sec-tion.meat probe connected. oven will not start self-clean cycle when meatprobe is connected. Disconnect and removemeat probe.oven door will not open. oven is set to self-clean. check display. if lock symbol appears ondisplay, oven door cannot be opened. wait foroven to complete self-clean or touch CanCel· seCure. Door will unlock once oven hascooled.oven lights will not work. oven in self-clean mode. Lights do not work when oven is in self-cleanmode. see page 25.oven in sabbath mode. Lights do not work when oven is in sabbathmode. see page 20.Light bulbs burned out. replace light bulbs.oven lights will not turn off. Light key is set to on. touch light key to turn lights off.sabbath mode does not work. meat probe connected. oven will not start sabbath mode when meatprobe is connected. Disconnect and removemeat probe.