Daemyung HAC1630F Product Manual
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19AppendixProblem solving [FAQ]problem & symptom solutionIf system power isn’t on, LED on thesystem front won’t operate Check the power of system Check power voltage in out Check or replace power supply if power doesn’t turn on afterabove procedureNo video on some channels with blackscreen Check the camera connected with relevant channel.Occasionally, the symptom may occur if camera video doesn’tinput correctly. Check if power is supplied to camera correctly. Occasionally, the symptom may occur with weak video signalfrom video distributor when the video is connected with variablesystems. In this case, the symptom can be figured out/ solvedconnecting the camera directly to DVR.No Video on Screen Check cable between DVR and camera When camera is connected to HD-SDI BNC input:Check if camera support HD-SDI output When HD-SDI BNC output is connected to Monitor BNC directly:Check if monitor support HD-SDI input When HD-SDI video is changed through DVI, VGA, etc. thru videoconverter: Check if video format of converter’s HD-SDI inputsupport s video format of this product.Only logo screen shows repeatedly Do auto upgrade using front USB port.1. USB memory with FAT32 format is required.2. Copy DVR’s Firmware file (*.dat) to USB memory.3. Insert that USB memory to DVR’s front USB port.4. Turn OFF and ON the DVR’s power.5. During booting, progress bar will be displayed on monitor andDVR will be automatically rebooted. If auto upgrade is failed, main board may have a problem or SWis damaged. Please contact CS for a further check.Cursor doesn’t move in CalendarSearch. Check if marked at channel and date you want playback Both channel and date should be checked to start playback.Alarm doesn’t stop in spite of pressingRemote Control [ESC] button to deleteafter an alarm is triggered. Please delete alarm pressing Remote Control [MENU] in frontpanel as follows.1) Withdrawing event monitoring screen: Monitoring mode – Itturns off event monitoring time duration.2) For alarm sound cancel: Event record mode - Alarm (Motiondetection/Video loss) – It erases alarm output.3) For event cancel: Event record mode - Alarm (Motiondetection/Video loss) – It turn off mode.No response in Live screen even FUNC[TOOLS - PTZ] button is pressed. Check if connected protocol and other configuration is setcorrectly for PTZ camera in Menu -> Device -> PTZ.“HDD FAIL” icon and error messagepops up. Please check HDD connection status.Please contact local dealer if this message continues to pop upeven if there is no problem in connection.There is no added information of HDDafter installing additional HDD. Please check if additional HDD is compatible with DVR. To knowmore about compatibility, please contact CS team of |
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