51TroubleshootingSymptoms and SolutionsPlease check the following list prior to calling Daewoo Electronics Service Centre for assistance.Symptom Check itemsNeither picturenor sound- Check the contact of sockets is all right.- Check the TV main power is on.Picture is OKbut no sound- Check the Volume control is set to minimum or mute.Sound is OK, butno colour.- Check the colour control and adjust it properly.- Check the program is in colour and not in black & white.The picture hasimage.- Check the antenna is installed correctly and if not, adjust the overlapped an-tenna toward the broadcasting station.Picture has“snownoise”.- Check the antenna or its connection is correct and if not, correct the antennafault or connection cable fault.- Check if car traffic or neon sign disturbs the sound effect.Stripes onpicture.- Check the susceptible interference by other electronic devices such as radio andtelevision and keep magnetic or electronic devices away from the TV.Bad stereo orDual sound.- Long distance from the station or other radio waves can generate bad soundreception. If so, change the mode to Mono.Remote controldoes notwork.- Check if the batteries in the Remote control are dead.- Check if any object between IR sensor of the TV and the Remote control doesnot obstruct.