TroubleshootingSymptoms and SolutionsPlease check the following list prior to calling Daewoo Electronics Customer Service Centre for assistance.Symptom Check itemsNeither picturenor sound- Check the contact of sockets is OK.- Check the TV main power is on.Picture is OK butno sound- Check the Volume control is not set to minimum or mute.Sound is OK, butno colour.- Check the colour control and adjust it properly.- Check the program is in colour and not in black & white.The picture hasghost image.- Picture ghost image is caused by signals reflecting from large buildings.To improve move antenna for best reception or instal an aerial with asmall pick up foot print.- Check the antenna is installed correctly and if not, adjust the antennatowards the broadcasting transmitter.Picture has“snownoise”.- Check the antenna is installed correctly and if not, adjust the antennatowards the broadcasting transmitter.- Check the antenna or its connection is correct and if not, correct the an-tenna fault or connection cable fault.- Check if car traffic or neon sign disturbs the sound effect.Stripes on pic-ture.- Check the susceptible interference by other electronic devices suchas radio and television and keep magnetic or electronic devices awayfrom the TV.Bad stereo orDual sound.- Long distance from the station or other radio waves can generate badsound reception. If so, change the mode to Mono.Remote controldoes not work.- Check if the batteries in the Remote control are dead.- Check if any object between IR sensor of the TV and the Remote con-trol is not obstructing the infra red beam.