SiBE041134 Problem Symptoms and MeasuresService Diagnosis 612. Problem Symptoms and MeasuresSymptom Check Item Details of Measure ReferencePageThe unit does not operate. Check the power supply. Check if the rated voltage is supplied. —Check the type of the indoor unit. Check if the indoor unit type is compatible withthe outdoor unit. —Check the outdoor temperature. Heating operation cannot be used when theoutdoor temperature is 24°C or higher, andcooling operation cannot be used when theoutdoor temperature is below –10°C.—Diagnose with remote controllerindication. — 65Check the remote controlleraddresses. Check if address settings for the remotecontroller and indoor unit are correct. 167Operation sometimesstops.Check the power supply. A power failure of 2 to 10 cycles stops airconditioner operation. (Operation lamp OFF) —Check the outdoor temperature. Heating operation cannot be used when theoutdoor temperature is 24°C or higher, andcooling operation cannot be used when theoutdoor temperature is below –10°C.—Diagnose with remote controllerindication. — 65The unit operates but doesnot cool, or does not heat. Check for wiring and piping errors inthe connection between the indoorunit and outdoor unit.— —Check for thermistor detection errors. Check if the thermistor is mounted securely. —Check for faulty operation of theelectronic expansion valve. Set the unit to cooling operation, and check thetemperature of the liquid pipe to see if theelectronic expansion valve works.—Diagnose with remote controllerindication. — 65Diagnose by service port pressureand operating current.Check for refrigerant shortage. 73Large operating noise andvibrationsCheck the output voltage of thepower module. — 109Check the power module. — —Check the installation condition. Check if the required spaces for installation(specified in the installation manual) areprovided.—