Daikin RDT-135c Installation And Maintenance Manual

Contents

Daikin RDT-135c Installation And Maintenance Manual Manual pdf 125 page image

IM 738-2 123Service and Warranty ProcedureAll CompressorsThe decision to replace the failed portion of the tandem or trio,as opposed to replacing the entire tandem or trio, must bedecided based on the following.1 The entire tandem must be replaced if the individualportions do not include rotalocks and rotalocks are notavailable on the RPS 025 to 030 (tandems and the RPScircuit #1 tandem).2 In warranty: Warranty only covers replacement of the failedportion of the tandem or trio. Either source may be used.3 Out of warranty: The customer decides whether to replacethe entire tandem/trio or just a portion and either sourcemay be used.When replacing an “in warranty” compressor through aCopeland Wholesaler, take the failed compressor to thewholesaler for an over-the-counter or an advanced replacementexchange. Credit is issued by Copeland on the returned motorcompressor upon receipt and factory inspection of theinoperative motor compressor. In this transaction, be certainthat the motor compressor is definitely defective. If a motorcompressor is received from the field that tests satisfactorily, aservice charge plus a transportation charge will be chargedagainst its original credit value.If there was a delay in the startup of the equipment and thefirst-year warranty (Copeland) has expired on the compressor,within the 18-month-from-shipment warranty, order thereplacement compressor through the Daikin Parts Department(Minneapolis).1 Contact the Daikin Parts Department for compressoravailability.2 Send a completed parts order form to the Daikin PartsDepartment.3 The Parts Department processes the order and thecompressors are shipped from our Dayton, OH warehousevia ground transportation. If next-day air is required,indicate this on the parts order form and a freight chargewill be billed to your account. Air freight costs are notcovered under the Daikin warranty.4 After the failed compressor is replaced, return it to DaikinInternational with a Return Goods Tag attached, which youwill receive in the mail. It must be attached to thecompressor. The Return Goods Tag has instructions onwhere to send the compressor. If the compressor is notreturned, you will be billed for the replacement compressor.5 Consideration may be given at this time to a compressorteardown analysis, depending on the history of failures.On Daikin equipment that includes the extended 2nd -5th yearcompressor warranty option, the replacement compressormust be ordered through the Daikin Parts Department(Minneapolis).1 Contact the Daikin Parts Department for compressoravailability.2 Send the Daikin Parts Department a completed partsorder form.3 The Parts Department will process the order and thecompressors will be shipped from our Dayton, OHwarehouse via ground transportation. If next-day air isrequired, you will need to indicate this on the parts orderform and a freight charge will be billed to your account. Airfreight costs are not covered under the Daikin warranty.4 After the failed compressor has been replaced, it must bereturned to Daikin Appliedwith a Return Goods Tagattached. You will receive the tag in the mail and it mustbe attached to the compressor. The Return Goods Tag willhave instructions on where to send the compressor. If thecompressor is not returned, you will be billed for thereplacement compressor.5 Consideration may be given at this time to a compressorteardown analysis, depending on the history of failures.In-Warranty Return Material ProcedureMaterial other than compressors may not be returned except bypermission of authorized factory service personnel of DaikinApplied at Minneapolis, Minnesota.A “return goods” tag will be sent to be included with thereturned material. Enter the information as called for on the tagin order to expedite handling at out factories and issuance ofcredits. All parts shall be returned to the factory designated onthe return goods tag, transportation charges prepaid.The return of the part does not constitute an order forreplacement. A purchase order for the replacement part mustbe entered through your nearest Daikin representative. Theorder should include the component's part number anddescription and the model and serial numbers of the unitinvolved.If it is determined that the failure of the returned part is due tofaulty material or workmanship within the standard warrantyperiod, credit will be issued on the customer's purchase order.