TroubleshootingOccasionally, a problem may arise that is minor in nature, and a service call may not be necessary. Use this trou-bleshooting guide for a possible solution. If the unit continues to operate improperly, call an authorized service depot orDanby’s Toll Free Number 1-800-263-2629 for assistance.Oven will not starta. Electrical cord for oven is notplugged in.b. Door is open.c. Wrong operation is set.a. Plug into the outlet.b. Close the door and tryagain.c. Check instructions.Arcing or sparkinga. Materials to be avoided inmicrowave oven were used.b. The oven is operated whenempty.c. Spilled food remains in thecavity.a. Use microwave-safecookware only.b. Do not operate with ovenempty.c. Clean cavity with wet towel.Unevenly cookedfoodsa. Materials to be avoided inmicrowave oven were used.b. Food is not defrostedcompletely.c. Cooking time, power level is notsuitble.d. Food is not turned or stirred.a. Use microwave-safecookware only.b. Completely defrost food.c. Use correct cooking time,power level.d. Turn or stir food .Overcooked foods Cooking time, power level isnot suitable.Use correct cooking time,power level.Undercooked foodsa. Materials to be avoided inmicrowave oven were used.b.Food is not defrostedcompletely.c.Oven ventilation ports arerestricted.d.Cooking time, power level isnot suitable.a. Use microwave-safecookware only.b. Completely defrost food.c. Check to see that oven ventilationports are not restricted.d. Use correct cooking time,power level.Improper defrostinga. Materials to be avoided inmicrowave oven were used.b. Cooking time, power level isnot suitable.c. Food is not turned or stirred.a. Use microwave-safecookware only.b. Use correct cooking time,power level.c. Turn or stir food.PROBLEM POSSIBLE CAUSE SOLUTION14