18TroubleshootingTroubleshooting Use the table below to localise and correct problems or errors:Problem Possible cause Solution Dehumidifier will notstart Display not switched onPlug not in mains socket Check dehumidifier is con-nected to the mains. Checkthe mains socket if neces-sary by connecting anotherelectrical appliance Dehumidifier will notstart Green light not on HYG STOP shown ondisplayThe hygrostat has meas-ured air humidity lowerthan the set point, andswitched off to save powerReduce hygrostat set point,or switch to manual opera-tion. See the section on In-ternal hygrostat operationpage 9 Yellow light onDisplay shows FullContainer full or pump (ac-cessory) blockedEmpty water container orclear pump blockage Red light on Error stopping the machine See user guide table onpage 12on error messages Dehumidifier running Green light on SERVICE flashing ondisplayService interval set has ex-piredService the product asspecified in the section onservice counter expiry Dehumidifier running When RH% activates,the display shows SEN-SOR FAILRH% sensor defective Replace RH% sensor kWh and hours withoutpower not displayedMemory battery flat. Replace battery. See page11Note: If the machine is not working properly, switch off immediately! Before starting troubleshooting, wait for one minute, as the electronics could havecut off the machine for safety reasonsAdditional help If the dehumidifier will not restart, contact your Dantherm dealer. This also applies if themachine runs without condensing any water. There may be a fault on the cooling circuitwhich will require a service technician