Services and Support22 PowerScan™ PD8530 FamilyIf Datalogic determines that a product has defects in material or work-manship, Datalogic shall, at its sole option repair or replace the productwithout additional charge for parts and labor, or credit or refund thedefective products duly returned to Datalogic. To perform repairs, Data-logic may use new or reconditioned parts, components, subassemblies orproducts that have been tested as meeting applicable specifications forequivalent new material and products. Customer will allow Datalogic toscrap all parts removed from the repaired product. The warranty periodshall extend from the date of shipment from Datalogic for the durationpublished by Datalogic for the product at the time of purchase (Warrantyperiod). Datalogic warrants repaired hardware devices against defects inworkmanship and materials on the repaired assembly for a 90 day periodstarting from the date of shipment of the repaired product from Datalogicor until the expiration of the original warranty period, whichever is lon-ger. Datalogic does not guarantee, and it is not responsible for, the main-tenance of, damage to, or loss of configurations, data, and applications onthe repaired units and at its sole discretion can return the units in the “fac-tory default” configuration or with any software or firmware update avail-able at the time of the repair (other than the firmware or software installedduring the manufacture of the product). Customer accepts responsibilityto maintain a back up copy of its software and data.Warranty Claims ProcessIn order to obtain service under the Factory Warranty, Customer mustnotify Datalogic of the claimed defect before the expiration of the applica-ble Warranty period and obtain from Datalogic a return authorizationnumber (RMA) for return of the product to a designated Datalogic ser-vice center. If Datalogic determines Customer’s claim is valid, Datalogicwill repair or replace product without additional charge for parts andlabor. Customer shall be responsible for packaging and shipping the prod-uct to the designated Datalogic service center, with shipping charges pre-paid. Datalogic shall pay for the return of the product to Customer if theshipment is to a location within the country in which the Datalogic ser-vice center is located. Customer shall be responsible for paying all ship-ping charges, duties, taxes, and any other charges for products returned toany other locations. Failure to follow the applicable RMA policy, mayresult in a processing fee. Customer shall be responsible for return ship-ment expenses for products which Datalogic, at its sole discretion, deter-mines are not defective or eligible for warranty repair.