H-Class 1056 Troubleshooting6.1 Problem ResolutionWhen a problem is encountered, the information in this section will help resolve it. From thelistings below, locate the description of the problem that best fits the symptom experiencedto find an appropriate solution.;Depending on your labeling program and the printer's menu settings, somecommands and selections can be ignored. See HOST SETTINGS (Section 4.2.5) formore information and consult your software vendor for program information. If youhave questions or if problems persist, contact a qualified technician or DatamaxTechnical Support.6.1.1 General ResolutionsThe following table lists problems that may not generate a printer message:If experiencing thisproblem… Try this solution…Blank display (but thebacklight is ON):Check the following possibilities:• The display contrast may set too low (press and hold theMENU Button until the display contrast is acceptable); or,• Disconnect any device attached to the optional SDIO Slot orUSB Host Port.Erratic feeding: The printer may require calibration (see Section 3.4).Erratic printing:Check the following possibilities:• If in Hex Dump Mode, disable it (see Section 6.3); or,• If using serial communications, check the host and printerport settings; the printer may be set to eight data bits whilethe host is set to 7, or vice versa (see Section 4.2.5).
