86 I-Class5.4.3 Possible Problems during an UpdateThe following is list of possible error messages when downloading:; Note: If experiencing trouble when attempting to download the file to theprinter, try the following alternate methods:1) Use the Download Mode (see Section 5.4.2).2) Windows users – try restarting the computer in MS-DOS mode.3) Use the Datamax Driver by Seagull Scientific™ – Device Setting /Send File to Printer function.Application Update Error MessagesDisplayed Message Descriptions / Causes / SolutionsEFDPNQSFTTJPO!FSSPS The printer detected an error during thedecompression and transfer of file data fromcache storage into the Flash memory. Confirm theversion and retry in Download Mode; however, ifthe problem continues call for service.!FSSPS!FSBTJOH!GMBTIThe printer could not successfully erase Flashmemory. The possible cause is defective Flashmemory. Try the download again; however, if theproblem continues call for service.!FSSPS!XSJUJOH!GMBTIThe printer could not successfully write theprogram into Flash memory. A possible cause isdefective Flash memory. Try the download again;however, if the problem continues call for service.IBSEXBSF!NJTNBUDI!EBUB!SFKFDUFEApplication Firmware downloaded was notcompatible with the printer’s Main PCB. Thefirmware used was for a different class model andnot supported by this boot loader version. SeeConfiguration Level, Section 4.1.5.JOWBMJE!TPGUXBSFEBUB!SFKFDUFEThe printer detected an error in the download. Thepossible causes include:An invalid or corrupted file was downloading.Try saving the file to the host and thendownload again.A communications error. Recheck cabling andport setting.TPGUXBSF!NJTNBUDI!EBUB!SFKFDUFESoftware level not authorized for this printer (SeeSection 4.1.5, Configuration Level/Printer Key.)