David Clark 9100 series Maintenance Manual
Also see for 9100 SERIES: Installation & operation manual
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Contents
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19602P-99 (07-18) 20 of 20Regardless of whether or not a carry case is used, Headsets and Wireless Belt Stations shouldbe stored in a dry, temperate environment. To further protect against moisture, appropriatedesiccants should be used where storage is to be onboard a vessel (e.g., silicone pouch insidea carry case.) Headsets should also be stored out of direct sunlight to avoid unnecessarydegradation of comfort accessories (head pads, ear seals.)When Wireless Belt Stations are to be stored in temperature extremes (hot or cold, notrecommended), care should be taken to remove the battery and either charge or store in a dry,temperate environment appropriate for battery charging (see “Battery Management”.)Other ConsiderationsIntermittent performance of the Series 9100 Digital Intercom System can be symptomatic ofseveral factors not indicative of broken or defective product, such as loose cable connections,improper mic positioning or inadvertent setting during programming of the system itself. Prior tosending any units in to David Clark for service inspection, please refer to the Troubleshootingsteps in the main Installation/Operation Manual (doc. # 19549P-31), and/or call David ClarkCustomer Service at 508-751-5800 for technical assistance.Repairs/Customer ServiceIf problems persist after troubleshooting, suspect products should be sent in to David ClarkCustomer Service for repair inspection. To do so, please ship to the following:David Clark Company Inc.360 Franklin StreetATTN: CUSTOMER SERVICEWorcester, MA 01604 USAPH# 508-751-5800Email: service@DavidClark.comWithin the package, please include a note with the following:1. Primary Contact Name2. Return Shipping Address3. Telephone Number/Email Address for Primary Contact4. Brief Description of the IssueWe will make a complete evaluation of the unit and do our best to have it back in service assoon as possible. For any non-warranty issues, we will contact you with a repair estimate andwill require authorization along with pre-payment before repair work is completed and the unit isreturned. |
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