12If the appliance malfunctions, do not contact the service center right away.The problem can almost always be resolved by following the instructions indicated in sections 18 and 19.If this is not the case, or for further explanations, contact customer service by calling the number listed in thewarranty or visit www.delonghi.com for a list of service centers near you. (U.S. and Canada)7 CHANGING THE QUANTITY OF COFFEE IN THE CUPThe appliance is factory preset to automatically deliver the following quantities of coffee:- 1 shot espresso (when the button is pressed);- 2 shots espresso (when the button is pressed);- long shot (when the button is pressed);To change these quantities, proceed as follows:- press the button corresponding to the quantity you want to change ( , or ) for at least8 seconds until the message "PROGRAM QUANTITY" is displayed and coffee is delivered;- when the coffee in the cup reaches the required level, press the same button again to memorize the newamount.The appliance is now re-programmed with the new settings and displays: READY.8 REGULATING THE COFFEE MILLAfter making the first coffees, if you find that coffee delivery is either too fast or too slow (in drips), the grind-ing coarseness regulator can be adjustedTurning it 1 click (1 number) clockwise speeds up coffee delivery (without drips).Turning it 1 click counterclockwise slows down delivery giving a creamier appearance to the coffee.These adjustments will only be evident after at least 2 cups of coffee have been brewed.The grinding coarseness regulator must only be turned when the coffee mill is running.Turn counterclockwise to obtain finer ground coffee, slowerdelivery and a creamier appearance.Turn clockwise for coarser ground coffee and faster delivery(not a drop at a time).Coffee has been used to factory test the appliance and it is therefore completely normal for there to be tracesof coffee in the mill. This appliance is however guaranteed to be new.