12The coffee is dripping tooslowly (delivered from thespout too slowly)The pre-ground coffee is pressed downtoo firmlyPress the coffee down less firmlyThere is too much pre-ground coffee Reduce the quantity of pre-ground coffeeThe espresso boiler outlet is blocked Clean as indicated in the “Cleaning” sectionThe filter is blocked Clean as indicated in the “Cleaning” sectionThe pre-ground coffee is too fine or damp Use only pre-ground coffee for espresso coffee ma-kers and make sure it is not dampThe wrong type of pre-ground coffee isbeing usedUse a different type of pre-ground coffeeThe coffee has an acid taste Inadequate rinsing after descaling After descaling rinse the appliance as indicated inthe “Descaling and Rinse” sectionNo milk froth is formed whenmaking cappuccinoECP3630 model: The ring on the cap-puccino maker is NOT in the cappuccinoposition.ECP3630 model: Place the ring in the CAPPUC-CINO position.Milk not cold enough Always use 2% milk at refrigerator temperature.Cappuccino maker dirty Clean the holes in the cappuccino makerthoroughlyLimescale in the water circuit Descale as described in the “Descaling” section