Dean 2020E Installation & Operation Manual

Contents

Dean 2020E Installation & Operation Manual Manual pdf 21 page image

18LIMITED WARRANTY1. WARRANTY AND REMEDYA. NEW EQUIPMENT. Dean Industries warrants its fryers and equipment to be free from defects in materialsand workmanship. Dean's obligation under this warranty shall be limited to replacing or repairing, at theCompany's discretion, without charge to Buyer any part found to be defective, and expenses incurred forfreight and materials for the installation or repair of such part for a period of one (1) year from the date ofBuyer's purchase, initial start-up of the equipment or eighteen (18) months from the date of shipment from thefactory, whichever is sooner. The following conditions must be met to exercise this warranty1. Buyer must promptly notify the Company of any such defect(s) in writing;2. Notification must occur during the first (1st) year from the date of purchase or initial equipment start-up, or eighteen (18) months from the date of shipment from the factory, whichever is sooner;3. Warranty work must be performed by a factory authorized service company;4. Factory authorization must be obtained before work is performed (non-stocking Maintenance &Repair Centers);5. Factory pays freight one way only'6. Factory pays straight time service rates only.Dean's obligation to pay for labor shall only be provided to buyers within the continental United States, Alaska,Hawaii and Canada. Dean's one (1) year labor warranty includes authorized service agent travel time up tothree (3) hours and mileage up to 100 miles. Any travel time or mileage in excess of the above shall beBuyer's responsibility. The Factory shall make no allowance for repairs or alterations made by Buyer unlessmade with Factory's prior written consent.B. REPLACEMENT PARTS. Any replacement part, except lamps and fuses, which proves to be defective inmaterial or workmanship within ninety (90) days from the date of replacement part installation will be repairedor replaced without charge, FOB Authorized Distributor. This warranty covers only the repair or replacement ofthe defective part and does not include any labor charges for the removal and installation of any part or travelor other expense incidental to the repair or replacement of a part. Dean will not be responsible for problemsfound to be caused by use of a non-OEM part or replacement of a defective part with other than a factory OEMpart.2. LIMITATION OF COMPANY'S LIABILITY. This warranty does not cover any defect due to, or resulting fromhandling, improper installation, abuse, misuse, or harsh chemical action, nor shall it extend to any unit from whichthe serial number has been removed or altered, or modifications made by unauthorized service personnel or damageby flood, fire or other acts of God. Adjustment such as calibrations, leveling, tightening of fasteners or plumbing orelectrical connections normally associated with original installation are the responsibility of the dealer, theowner/user, or the installer and not that of the Company.The Company shall not be liable, directly or indirectly, under any circumstances for consequential or individualdamages, including, but not limited to: (i) any loss of business or profits; and (ii) labor, material or other changes,claims, losses or damages incurred or suffered from, in connection with or in consequence of a claimed defectiveproduct or parts or the working upon, alterations, or repair of any such claimed defective product or parts by personsor firms other than the Company.3. LIMITATION OF ACTIONS. Any action for any loss or damage with respect to the good or servicescovered herein must be commenced by Buyer within one (1) year after Buyer's cause of action has occurred.4. THIS WARRANTY APPLIES TO ORIGINAL BUYER ONLY AND IS NOT TRANSFERABLE.5. INFORMATION ON WARRANTY PROCEDURES. For further information on warranty procedures, pleasecontact Dean Industries at (310) 353-5000; Toll Free (800) 995-1210.6. FRY VESSEL WARRANTYSM35 1 Year Mild Steel5 Year Stainless Steel ProratedFlat Bottom 3 Year ProratedAll other Cool Zone Fryers 10 Year Stainless Steel

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