SN301-8CH 88Before contacting technical support, please follow the troubleshooting tips below for solutions to commonproblems.No picture/signal• Make sure your TV/monitor is on the correct video input channel. This is NOTchannel 3. Common terms for this channel is INPUT, AV CHANNEL, LINE 1, LINE2 and AUX. Please use your TV or VCR manual to correctly identify this channel• If your camera is connected to a VCR/DVR, make sure that it is properlyconnected to your TV/monitor• Check all connections to make sure they are secure and properly connected• Check your power supply to ensure that the camera is powered up• Cup your hands around the front of the camera and look at the LEDs. Theyshould be glowing red. If they are not, check the power supplyPicture is too bright• Make sure your camera is not aimed at direct sunlight• Adjust the sunshade by sliding it forwards to block out excess light• Make sure nothing is obstructing the CDS sensor on the camera. If the CDSsensor is blocked, night vision mode will be active and may produce extra lightin your camera’s picture• Move your camera to another locationPicture is too dark• If using at night, make sure your camera’s subject is no more than 15ft away(may vary based on amount of ambient light available)• If using during the day, your camera may not be getting enough light. Adjustthe sunshade by sliding it backwards to let in more light• Check the brightness and contrast settings on your TV/monitor• If your camera is connected to a VCR/DVR, check the brightness and contrastsettings on the VCR/DVR• Move your camera to another locationNight Vision isnot working• The night vision turns on automatically when light levels drop. Try the camera ina pitch black setting. The area that it is in may have too much light and may notactivate the sensor• Cup your hands around the front of the camera and look at the LEDs. Theyshould be glowing red. If they are not, check the power supplyCAMERA TROUBLESHOOTINGToll free telephone:1.866.946.7828Email:support@defender-usa.comOnline live web chat:Visit www.defender-usa.comToll free fax:1.888.771.1701