Page 11Problem checkBefore calling a service technician toassist with a problem please check:• The main distribution board. See if acircuit breaker has tripped or a fuse hasblown.• The wall socket.• Have the filters been cleaned?• Is the chimney blocked?Remember that you may be charged for aservice call even during the warrantyperiod if the fault is due to or caused byany of the above.NOTE: Since the following are notfactory faults, they are the owner’sresponsibility.• Damage to exterior finish.• Breakage of glass and othercomponents.• Replacement of the light bulbs.• Damage through improper use orinstallation.Owner’s responsibilityService centres• If you have followed the instructionsand still have a problem, contact thenearest Defy Service Centre.• (See list at right of page).Other areas are serviced by over 200authorised service agents.Consult the nearest regional servicecentre for details.BLOEMFONTEIN160 Long Street, Hilton,Bloemfontein 9301.Tel. 051 400 3900Bloemfontein.Service@defy.co.zaCAPE TOWN5A Marconi Rd.Montague Gardens, 7441.Tel. 021 551 8314CapeTown.Service@defy.co.zaDURBAN35 Intersite Avenue,Umgeni Business Park, Durban 4051.Tel. 031 268 3300Durban.Service@defy.co.zaEAST LONDON16 Bowls Rd. Arcadia,East London 5201.Tel. 043 743 7100EastLondon.Service@defy.co.zaJOHANNESBURGCommercial Head Office,Administration, Distribution, National Groups,Tel. Sales, Contracts and Credit.Cnr. Mimetes & Kruger Sts. Denver ext.12Johannesburg. 2094.Tel. 011 621 0200 or 011 621 0300Gauteng.Service@defy.co.zaPOLOKWANE87 Nelson Mandela Drive.Superbia 0699.Tel. 0152 92 1166 / 7 / 8 / 9.Polokwane.Service@defy.co.zaPORT ELIZABETH112 Patterson Road,North End, Port Elizabeth 6001.Tel. 041 401 6400PortElizabeth.Service@defy.co.zaPRETORIABlock A1 Old Mutual Industrial Park.Cnr. D.F.Malan Drive & Moot Str.Hermanstad. 0082.Tel. 012 377 0061Pretoria.Service@defy.co.zaPLEASE REGISTER YOUR PRODUCT ATwww.defy.co.zaDEFY APPLIANCES (PTY) LTDP.O.BOX 12004JACOBSDURBAN4026SOUTH AFRICA