Dell 09T215 User Manual

Contents

Dell 09T215 User Manual Manual pdf 14 page image

w w w . d e l l . c o m | s u p p o r t . d e l l . c o m8 TroubleshootingTroubleshootingBefore you contact Dell, review the following items to verify that your adapter is in properworking order:1 Inspect the unit for any damage to the adapter or to any of its cables. For example,look for any exposure to water, any cracks, or deformities to the adapter, and any cuts,cracks, or exposed wiring from the cables.2 Check for proper seating of all connectors and plugs to verify that they are seatedproperly.3 Check the Dell website (www.dell.com) to verify that the adapter supports yourspecific portable computer or device.4 Ensure that the adapter has proper ventilation. Improper ventilation can cause theadapter to overheat and shut down.5 If you are using the AC power function, check to make sure you have power comingfrom the electrical outlet. You can use a known working device such as a lamp or clockto test the outlet.6 If you are using the DC power function, check to make sure you have power comingfrom the standard cigarette lighter receptacle. You can use a known working devicesuch as a portable phone charger or a cigarette lighter to test the cigarette lighterreceptacle.7 If power is available and the adapter is plugged in, verify that the LED is functioning.If not, go to the Dell Support website at support.dell.com. If you own a Dellcomputer, see "Contacting Dell" in the documentation that came with yourcomputer.8 The adapter is designed to shut down and turn off when it detects a fault. To reset theadapter, you MUST disconnect the adapter from it's power source for at least 15seconds.Getting HelpIf the troubleshooting procedures in this document do not resolve the problem, go to theDell Support website at support.dell.com. If you own a Dell computer, see "Contacting Dell"in the documentation that came with your Dell computer.SpecificationsGeneralManufacturer: Mobility Electronics, Incorporated17800 N. Perimeter Dr.Scottsdale, Arizona 85255Model number: PA-12Connection type: AC / DC