Appendix 65Limited Warranties and Return PolicyDell-branded hardware products purchased in the U.S. or Canada come with either a 90-day, 1-year, 2-year, 3-year,or 4-year limited warranty. To determine which warranty came with your hardware product(s), see your packing slipor invoice. The following sections describe the limited warranties and return policy for the U.S., the limitedwarranties and return policy for Canada and the manufacturer guarantee for Latin America and the Caribbean.Limited Warranty for Dell-Branded Hardware Products (U.S. Only)Dell-branded hardware products purchased in the U.S. come with either a 90-day, 1-year, 2-year, 3-year, or 4-yearlimited warranty depending on the product purchased. To determine which warranty came with your hardwareproduct(s), see your packing slip or invoice.What is covered by this limited warranty?This limited warranty covers defects in materials and workmanship in your—our end-user customer's—Dell-branded hardware products, including Dell-branded peripheral products.What is not covered by this limited warranty?This limited warranty does not cover:• Software, including the operating system and software added to the Dell-branded hardware productsthrough our factory-integration system, third-party software, or the reloading of software• Non-Dell-branded and Solution Provider Direct products and accessories• Problems that result from:– External causes such as accident, abuse, misuse, or problems with electrical power– Servicing not authorized by Dell– Usage that is not in accordance with product instructions– Failure to follow the product instructions or failure to perform preventive maintenance– Problems caused by using accessories, parts, or components not supplied by Dell• Products with missing or altered Service Tags or serial numbers• Products for which Dell has not received paymentTHIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHERRIGHTS WHICH VARY FROM STATE TO STATE (OR JURISDICTION TO JURISDICTION). DELL'SRESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIRAND REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. ALL EXPRESS ANDIMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIEDWARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULARPURPOSE, ARE LIMITED IN TIME TO THE TERM OF THE LIMITED WARRANTY PERIODREFLECTED ON YOUR PACKING SLIP OR INVOICE. NO WARRANTIES, WHETHER EXPRESS ORIMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATESDO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THISLIMITATION MAY NOT APPLY TO YOU.WE DO NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITEDWARRANTY OR FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING, WITHOUTLIMITATION, ANY LIABILITY FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FORPRODUCTS NOT BEING AVAILABLE FOR USE, OR FOR LOST DATA OR LOST SOFTWARE. OURLIABILITY WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THESUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR WHICH WE ARE RESPONSIBLE.1100-OM_EN.book Page 65 Friday, May 20, 2005 3:14 PM