44Restoring Your Operating SystemDell Factory Image RestoreNOTICE: Using Dell Factory Image Restorepermanently deletes all data on the harddrive and removes any programs or driversinstalled after you received your computer.If possible, back up the data before usingthese options. Use Dell Factory ImageRestore only if System Restore did notresolve your operating system problem.NOTE: Dell Factory Image Restore maynot be available in certain countries or oncertain computers.Use Dell Factory Image Restore only as thelast method to restore your operating system.This option restores your hard drive to theoperating state it was in when you purchasedthe computer. Any programs or files addedsince you received your computer—includingdata files—are permanently deleted fromthe hard drive. Data files include documents,spreadsheets, e-mail messages, digital photos,music files, and so on. If possible, back up alldata before using Dell Factory Image Restore.Dell Factory Image RestoreTurn on the computer.1.When the Dell logo appears, press 2.several times to access the Vista AdvancedBoot Options Window.NOTE: If you wait too long and theoperating system logo appears, continue towait until you see the Microsoft ® Windows ®desktop; then, shut down your computerand try again.Select3. Repair Your Computer.The System Recovery Options window appears.Select a keyboard layout and click4. Next.To access the recovery options, log on as a5.local user. To access the command prompt,type administrator in the User namefield, then click OK.