Dell 1600n - Multifunction Laser Printer B/W Service Manual

Also see for 1600n - Multifunction Laser Printer B/W: Owner's manual Specifications Specifications User guide User guide

Contents

Dell 1600n - Multifunction Laser Printer B/W Service Manual Manual pdf 118 page image

Service ManualTroubleshooting7-287.8 Network Problems Troubleshooting7.8.1 General ProblemsProblem SolutionSystem does not function with some wrongvalues entered y mistake while configuring.Not able to access from SNMP Manager.SyncThru is unable to automatically detectprint servers.SyncThru is unable to automatically detectprint servers.You cannot see any of DHCP server, BOOTPserver or RARP server,when you want to setIP address to print server.Print server does not print usingTCP/IP protocol.Unable to print in NetWare environment.The status of printer is displayed ‘unknown’ inSyncThru.The name of printer is displayed empty whileadding a port and the printer doesn’t function.Possibly the parameters in PortThru are corrupted.Restart the systemand set to factory defaults on the printer front panel or on your computerusing SyncThru.Try pinging from the same system on which SNMP manager is running.If it does not succeed,there must be a problem with network connectivitybetween the manager and PortThru.If ping succeeds,verify that communitynames with sufficient permissions have been used.Check the environment as described in Auto Detection of Print Server.Check NetWare file server consoles for error messages regardingnodes with conflicting network numbers.On Network Interface in SyncThru,you should set “Static” to “IP AddressAssignment Method” in TCP/IP tab.You should set IP address,SubnetMask and Default Gateway to print server.1.Check whether TCP/IP protocol is installed in your PC.2.Check whether your PC is on the same network with print server.Use SyncThru to see if PortThru indicates that queue is serviceable.If not, the login permissions may have changed or the configurationinformation for queues,printers and print servers may have beenchanged. Verify using PCONSOLE and NWADMIN that the configurationis correct and check the job queue to see if the print job exists. Checkthat NetWare is enabled on PortThru.Check that the Check Job every isconfigured on PortThru.1.Check the protocol of your PC and install DLC/LLC or IPX/SPX protocol.2.Assign IP Address to PortThru using the front panel.1.Check the protocol of your PC and install DLC/LLC or IPX/SPX protocol.2.Assign IP Address to PortThru using the front panel.