Dell 2208WFP User Manual

Also see for UltraSharp 2208WFP: Service manual Setup guide Manual

Dell 2208WFP User Manual Manual pdf 29 page image

Product Specific ProblemsUniversal Serial Bus (USB) Specific ProblemsBrightness Problems Picture too dim ortoo brightl Reset the monitor to Factory Settings.l Auto Adjust via OSD.l Adjust brightness & contrast controls via OSD.Geometric Distortion Screen notcentered correctlyl Reset the monitor to Factory Settings.l Auto Adjust via OSD.l Adjust brightness & contrast controls via OSD.NOTE: When using '2:DVI-D', the positioning adjustments are not available.Horizontal/Vertical Lines Screen has one ormore linesl Reset the monitor to Factory Settings.l Perform Auto Adjust via OSD.l Adjust Phase and Pixel Clock controls via OSD.l Perform monitor self-test feature check and determine if these lines are also in self-test mode.l Check for bent or broken pins in the video cable connector.NOTE: When using '2:DVI-D', the Pixel Clock and Phase adjustments are not available.Synchronization Problems Screen isscrambled orappears tornl Reset the monitor to Factory Settings.l Perform Auto Adjust via OSD.l Adjust Phase and Pixel Clock controls via OSD.l Perform monitor self-test feature check to determine if scrambled screen appears in self-test mode.l Check for bent or broken pins in the video cable connector.l Restart the computer in the safe mode.Safety Related Issues Visible signs ofsmoke or sparksl Do not perform any troubleshooting steps.l Contact Dell immediately.Intermittent Problems Monitormalfunctions on &offl Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.l Reset the monitor to Factory Settings.l Perform monitor self-test feature check to determine if the intermittent problem occurs in self-test mode.Missing Color Picture missingcolorl Perform monitor self-test feature check.l Ensure that the video cable connecting the monitor to the computer is connected properly and is secure.l Check for bent or broken pins in the video cable connector..Wrong Color Picture color notgoodl Change the Color Setting Mode in the Color Settings OSD to Graphics or Video depending to theapplication.l Try different Color Preset Settings in Color Settings OSD. Adjust R/G/B value in Color Settings OSD if theColor Management is turned off.l Change the Input Color Format to PC RGB or YPbPr in the Advance Setting OSD.Image retention from astatic image left on themonitor for a long periodof timeFaint shadow fromthe static imagedisplayed appearson the screenl Use the Power Management feature to turn off the monitor at all times when not in use (for moreinformation, see Power Management Modes).l Alternatively, use a dynamically changing screensaver.Specific Symptoms What You Experience Possible SolutionsScreen image is too small Image is centered on screen, but does not fillentire viewing areal Check the Scaling Ratio setting in Image Setting OSDl Reset the monitor to Factory Settings.Cannot adjust the monitorwith the buttons on the frontpanelOSD does not appear on the screen l Turn off the monitor, unplug the power cord, plug back, and then turn onthe monitor.The monitor will not go intopower saving mode.No picture, the LED light is blue. When press“+”, “-” or “Menu” key, the message “ No S-Video input signal ”, “ No Composite input signal” or “ No Component input signal ” appearsl Move mouse or hit any key on the keyboard or activate the video player,then access the OSD to set Audio to off state.No Input Signal when usercontrols are pressedNo picture, the LED light is blue. When press +, -or Menu key, the message No S-Video inputsignal, No Composite input signal, or NoComponent input signal appearsl Check the signal source. Ensure the Computer is not in the power savingmode by moving the mouse or pressing any key on the keyboard.l Check to make sure Video Source to S-Video, Composite or Component ispowered and playing video media.l Check whether the signal cable is plugged in properly. Re-plug thesignal cable if necessary.l Reset the computer or video player.The picture does not fill theentire screen.The picture cannot fill the height or width of thescreenl Due to different video formats (aspect ratio) of DVDs, the monitor maydisplay in full screen.Input auto switching toanother sourceCan't select input source l Under"Auto Detect"mode if one of the DVI or VGA signal is lost(or cabledisconnected)this display will automatically to the other input sourcewhere a signal exist.NOTE: When choosing DVI-D mode, the Auto Adjust function is not available.Specific Symptoms What You Experience Possible SolutionsUSB interface is not working USB peripherals are not working l Check that your monitor is turned ON.l Reconnect the upstream cable to your computer.l Reconnect the USB peripherals (downstream connector).l Switch off and then turn on the monitor again.

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