Dell 2709W User Manual
Also see for 2709W - UltraSharp - Widescreen LCD Monitor: Setup guideDatasheetUser guide
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Contents
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Back to Contents PageSolving ProblemsDell™ 2709W Flat Panel Monitor User's GuideMonitor Specific TroubleshootingCommon ProblemsVideo ProblemsProduct Specific ProblemsUniversal Serial Bus (USB) Specific ProblemsTroubleshooting the Dell™ Soundbar (Optional)Card Reader TroubleshootingTroubleshooting Your MonitorSelf-Test Feature Check (STFC)Your monitor provides a self-test feature that allows you to check whether your monitor is functioning properly. If your monitor and computer are properlyconnected but the monitor screen remains dark, run the monitor self-test by performing the following steps:1. Turn off both your computer and the monitor.2. Unplug the video cable from the back of the computer. To ensure proper Self-Test operation, remove both Digital (white connector) and the Analog (blueconnector) cables from the back of computer.3. Turn on the monitor.4. This box also appears during normal system operation if the video cable becomes disconnected or damaged.5. Turn off your monitor and reconnect the video cable; then turn on both your computer and the monitor.If your monitor screen remains blank after you use the previous procedure, check your video controller and computer system, because your monitor isfunctioning properly.OSD Warning MessagesFor OSD-related issues, see OSD Warning MessagesCommon ProblemsThe following table contains general information about common monitor problems you might encounter.CAUTION: Before you begin any of the procedures in this section, follow the Safety Instructions.The floating dialog box should appear on-screen (against a black background) if the monitor cannot sense a video signal and is working correctly.While in self-test mode, the power LED remains blue. Also, depending upon the selected input, one of the dialogs shown below will continuously scrollthrough the screen.ororNOTE: Self test feature check is not available for Composite, and Component video modes.Common Symptoms What You Experience Possible SolutionsNo Video/ Power LED off No picture l Ensure that the video cable connecting the monitor and the computer is properly connectedand secure.l Verify that the power outlet is functioning properly using any other electrical equipment. |
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