Dell A920 All In One Personal Printer User Manual

Also see for A920 - Personal All-in-One Printer Color Inkjet: Specification Owner's manual User guide

Contents

Dell A920 All In One Personal Printer User Manual Manual pdf 12 page image

3.When I insert the printer software CD, nothing happensFrom the Desktop, double-click the My Computer icon1.Right-click the CD ROM drive icon, and then select AutoPlay or AutoRun.2.All-In-One is not communicating with the computerDisconnect and reconnect both ends of the USB cable.1.Unplug the printer from the electrical wall outlet, reconnect the power supply, and then press Power.2.Restart the computer. If the problem continues, remove and then reinstall the software. For help, seeRemoving and reinstalling the software.3.Installation appears incompleteThe software may not be installed properly. Try the following:Right-click the My computer icon.1.Microsoft® Windows® XP users, click Start to access the My computer icon.Click Properties.2.Select the Hardware tab, and then click the Device Manager button.3.Look for the Other Devices category. If there are any Dell devices shown here, highlight them, andthen press the Delete key.4.NOTE: The Other Devices category displays only when unknown devices are present. Do not deleteany Dell items unless they are present under the Other Devices category.Insert the CD, and install the software again. Do not restart the computer. For help, refer to the setupdocumentation.5.All-In-One has a paper jamFollow the instructions on the screen for clearing the paper jam.1.Make sure you are using paper designed for an inkjet printer. For a list of recommended papers, referto your Owner's Manual.2.Make sure you are correctly loading the paper. For help, refer to your Owner's Manual.3.4.