58 | TroubleshootingProduct-specific problemsSpecific symptoms Possible solutionsScreen image is toosmall∞ Check the Aspect Ratio setting in the Display settings OSD.∞ Reset the monitor to Factory Settings (Factory Reset).Cannot adjust themonitor with thebuttons on the back ofthe panel∞ Turn off the monitor, unplug the power cord, plug it back, andthen turn On the monitor.∞ Check if the OSD menu is locked. If yes, press and hold themenu button for 10 seconds to unlock.No input signal whenuser controls arepressed∞ Check the signal source. Ensure the computer is not in standbyor sleep mode by moving the mouse or pressing any key on thekeyboard.∞ Check if the video cable is plugged in properly. Disconnect andreconnect the video cable if necessary.∞ Reset the computer or video player.The picture does not fillthe entire screen∞ Due to different video formats (aspect ratio) of DVDs, themonitor may display in full screen.∞ Run the built-in diagnostics.