TroubleshootingDell 7130cdn Professional Color PrinterUser Guide123Troubleshooting Print-Quality Problems• Nothing Prints or Black Spots Print on Page on page 123• Image Prints Too Light on page 124• Image Prints Too Dark on page 125• Print Density is Uneven on page 125• Print is Irregular or Mottled on page 126• Ink Rubs Off After Printing on page 126• Toner Smudges and Residual Images Print on page 127• Toner Smudges Appear on the Back of the Page on page 127• White or Black Areas Print in Regular Pattern on page 128• Image Prints with Defects on page 128• Lateral Lines or Bands Print on Image on page 129• Colors Look Wrong on page 129• Colors Do Not Register Properly on page 129• Colors Reproduce Poorly on page 130Nothing Prints or Black Spots Print on PageProbable Causes SolutionsOne or more of the imaging units may bedefective.Remove the imaging units one at a time, andcheck for damage. If it is damaged, replace it.The printer driver is not set correctly. Select the proper setting in the printer driver toswitch from transparencies to plain paper.The media is moist from humidity. Adjust the humidity for media storage. Removethe moist media and replace it with new, drymedia.The media set in the printer driver mismatches themedia loaded in the printer.Load the correct media in the printer.Several sheets are being fed at the same time. Remove the media from the tray and check forstatic electricity. Fan plain paper or other media(but not transparencies), and replace it in the tray.Media is not set properly in the tray(s). Remove the media, tap it to straighten it out,return it into the tray, and realign the mediaguides.
