Dell DA300 User Manual
Also see for DA300: User guide
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TroubleshootingProblems Possible solutionsThe mobile adapter isnot working on theUSB-A port on yourcomputerThe mobile adapter is compatible only with the USB-Cport on your computer. That is, Thunderbolt port orUSB-C (DisplayPort Alt Mode) port.Multiple displays arenot workingUtilizing all the ports atthe same time is notworkingThe mobile adapter supports only single display out. Youcan only connect a peripheral to the HDMI port, orDisplayPort, or the VGA port at a time.• If you connect the mobile adapter to a Thunderbolt or15 W USB-C (DisplayPort Alt Mode) port on yourcomputer, you can use one video out port, one Ethernetport, and two USB ports.• If you connect the mobile adapter to a 7.5 W USB-C(DisplayPort Alt Mode) port on your computer, you canuse one video out port, one Ethernet port, and only oneUSB port.Power Surge messagepops up whenconnecting a peripheralto the mobile adapter• The peripheral you connected to the mobile adapterneeds more power.• Disconnect other peripherals connected to themobile adapter.• For high-power peripherals, it is recommended toconnect the peripheral to your computer directly.Unable to read andwrite to an externalSSD/HDD and optical• Some external SSD/HDD/Optical drives requirehigher power than what your mobile adapter cansupport.11(CD/DVD/Blu-ray)drive when connectedto the mobile adapter• It is recommended that you connect externalSSD/HDD/Optical drive to your computer directly. |
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